Saturday, August 18, 2007

#15 Read a few perspectives on Web 2.0

I read all five of the perspectives listed and the Wikipedia article too. These articles were a lot of fun. Rick Anderson's "Icebergs" really brings it home that we need to change they way we think of ourselves, our services and our modes of delivery. Due to Charles Robinson BCPL has long not held the idea of "just in case" collections. I agree that we need to be sure that our services need to be usable without educating the user. It should be foremost in our thinking whenever we purchase databases, consider ILS systems and redesign our webpage/interface. The challenge to "integrate our services into the user's daily patterns of work, study and play" by providing services where they want them will require us to be constantly looking forward. BCPL has always tried to be at the BETA edge of things so I have great hopes that we will continue to do so.
I also really like Wendy Schultz's scenarios of Library 1.0, Library 2.0, Library 3.0 and Library 4.0. The idea of librarian "superstars" was really neat.
The Wikipedia article was a nice overview. The user as participant, co-creator, builder and consultant will take a little getting used to, as we are loath to give up control. I liked that fact that they pointed out that companies wanting to do business with public or academic libraries should not be creating "Proprietary" software, that Beta is forever and that rigidity breeds failure.
The one thing that none of these people addressed was the fact that there are portions of the population who do not have and there will always be portions of the population who will not have the educational knowledge or access to technology. We will still need to have services that they can use as well.

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